FAQs

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How does FMTh select Therapists?
  • Each Therapist’s application is carefully checked for experience, qualifications and those successful applicants are registered by their relevant and respected bodies.
  • FMTh ensures that all Therapists maintain the highest professional standards and share the FMTh mission and brand statements.
Why Online Therapy with FMTh?

The FMTh safe and secure booking system ensures:

  • Qualified and vetted therapists.
  • A client/therapy interview option to assess mutual compatibility pre-booking. 
  • A comprehensive FMTh filtering system for instant review of therapists matching the selected criteria. 
  • All sessions may be recorded facilitating client/therapist review.
  • Leading edge intuitive technology. 
  • Sessions are booked at the client’s and therapist’s convenience and confirmed instantaneously. 
  • No travel time is wasted traveling to and from a physical location.
How much will I be charged?
  • Each Therapist operates independently on the website setting their own rates, terms and conditions.
  • Session costs will vary depending on each Therapist’s experience, qualifications, and availability.
  • The Therapist individual rates are visible pre-booking.
  • Refunds are subject to individual terms and conditions of the therapist.
  • Client payments goes directly to the Therapists nominated bank account.
How do I select a Therapist?
  • Go to the Find My Therapist search page and select via the comprehensive filtering system.
  • The interview/booking process is intuitive and easy to use 
What happens post-booking?
  • An e-mail will automatically be sent confirming the booking with a simple clickthrough link to connect the client to the therapist at the agreed time.
  • A session reminder email will be sent ahead of the booked session. 
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