The Benefits of Automating your Therapy Business

How Does Automation Benefit Therapy Businesses?

Making changes to established business processes can be challenging. 

We all have daily tasks that we know should be updated and automated, but the thought of trawling through the multiple services on offer to choose the ‘right’ one can be daunting. 

In our growing businesses, we understand that the bespoke development of a specialised automation tool would enhance our output effortlessly and could potentially release valuable hours back to us. Yet… the business is still our baby and it’s not easy to relinquish the way we look after it, is it?

The reason for writing this paper is so that the team here at Find My Therapist can share the significant commercial benefits that motivated us to create this innovative platform in the first place. We wanted it to be more than just a listings site.

From its inception, we knew we would use our diverse expertise to furnish the platform with management and reporting tools that were built with you and your therapy business in mind. The therapists and coaches within our ranks helped shape the solutions we’ve created. 

To illustrate how much it actually costs you, every hour and every year, to NOT automate your basic daily tasks, we took a deep dive into the details. We hope this helps you in deciding to take the plunge and automate your daily tasks for the good of your business moving forward. 

The High Cost of Not Automating Your Business Processes

Are you an admin assistant? No? So, why do all the administrative tasks fall to you?

Find My Therapist offers you a platform that takes away the need for administrative support, automating the booking process, gathering details, taking the payments, setting out terms and conditions, emailing confirmations, reminders and thank you notes. 

We estimate that each client gets approximately 11½ minutes of your time free of charge when you could allow a booking system to automate all of this for you.  

If you also add the time you spend on invoicing, plus taking and chasing payments, to this total, you’d be looking at another 7-15 minutes per session booked. 

We conservatively estimate that 18 minutes admin work per 40 minute average therapy session is an acceptable assumption. The reality of this is that one third of the work you put in every day is unpaid for.  

If we now multiply those 18 minutes per session into say, 5 sessions a day, we can see that an average of 90 minutes of every therapists day is typically spent on admin. 

Shall we give that a monetary value?  

The following costs are based on an Administrator’s salary of £30,000 for a 234 day working year. (5 days x 52 weeks, minus bank holidays and annual leave allowance).

Daily admin cost: £128.21, (£30,000/234). Hourly admin cost: £17.09, (£128.21/7.5 hrs).

On that basis, it costs £25.64 per day in admin to book 5 Therapy Sessions, (90 minutes).

Therefore the annual admin cost would average £5,999.76 for 1170 sessions per year.

You might, as many of us might, justify this as “I’m saving myself nearly six grand a year”.

The reality is that your £6k saving is costing you 351 hours of your expert time – how much do you charge per hour for your therapy sessions? 

If you charged £50 per hour for your therapy sessions, you’d be losing a potential £17,550 p.a income by doing your own admin. 

What’s more, if you decide to sign up and manage your business through Find My Therapist, you wouldn’t have to pay an admin assistant, you can simply manage your business through Find My Therapist and automate all of those processes, leaving you free to book more sessions. 

How Automation of Your Daily Tasks Benefits Your Business

1. It future-proofs your practice. Embracing the available technology helps you stay ahead in a competitive market.
2. It frees up your time so you can better manage, direct and grow your business.
3. It saves you money and increases productivity.
4. It improves accuracy of information, giving better client experiences, enhanced satisfaction, better data and financial management and regulated compliance.
5. You can take advantage of 24/7 bookings. We have seen reports claiming that up to 40%* of online bookings occur outside the 9:00am to 5:30pm ‘office hours’ window.

*Percentage varies based on your specific client base and industry trends. Conducting a detailed analysis of your own historical data and client preferences will provide a more accurate estimate.

Start Automating Now with Find My Therapist

You can find a sign up form at findmy-therapist.com/sign-up.

If you require assistance with any aspect of your setup, please don’t hesitate to reach out to us at enquiries@findmy-therapist.com or call the team at 020 7459 4408.

We look forward to welcoming you onboard.